MGT511 Operations Management Assignment
Instructions:
There are three case study options for this final assignment.
- Operations Strategy at Galanz
- Six Sigma at 3M
- The Mount Rundle Hotel Banff
Optional cases can be used for this assignment with the approval of the instructor in writing.
Students are to select one of these cases. In selecting a case, it is suggested that you select a case as similar as possible to the company in which you are employed. By selecting a case where some correlation can be made to professional experience, a more beneficial learning experience can result from this assignment where potential immediate applications of the learning can be directly implemented during your daily job responsibilities.
Read and analyze the selected case closely and apply the critical thought process as practiced during the in-class exercises. Parts 1 and 2 of the case must be evaluated from an operations perspective. Provide specific references to concepts of operations as discussed in class.
Part 1. 50 Points
Provide a high-level executive summary of the situation from a long term, strategic perspective. In this summary, also include comments as to how well the daily operations align with the company’s strategy. As in the business world, perfect information is not available. Only the facts as written in the case study are available for your analysis.
Part 2. 50 Points
Develop an action plan and explain in detail the support for this plan, using operations as a basis for your decision. Note: there is no single correct answer for this part of the assignment. Building a strong operational business case from an operations perspective will earn maximum points for this element of the assignment.
Part 3. 40 points
Next, answer the questions at the end of the case. Your responses must be clear and concise in relation to concepts from the textbook and class discussions. Direct citations to sections of the text and possible direct pages are required.
It is anticipated that total responses will require approximately ten to twelve pages of typed text. A title page is required. Twelve-point font either Time New Roman or Calibri is required in M/S Word, double spaced with one inch or equivalent metric margins top, bottom and sides of pages.
Note: points are most often deducted for not completing all three (3) parts for this final course project and not following specific these specific instructions.
Assignment scoring:
- Content directly relates to concepts from class and the textbook. 30 points
- The analysis reflects critical thinking and supports a business case 30 points
- Operations based business case recommendation 40 points
- Satisfying the format requirements for structure and length 40 Marks
- Total points 140 points