Analysis of Australian IT Services Industry

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Analysis of Australian IT Services Industry

Research proposal: Impacts of Human Capital Investment on Employee Performance

1.0 INTRODUCTION

The paradigm shift of production has been greatly influenced by the rapid growth of technological innovation in the IT sector. Most investments highly depend on services offered by the staff to accomplish tasks at hand. Therefore it is paramount that staff members get motivation to allow them offer the best services as far as production is concerned. Staff enrichment is defined by the level of output in terms of the end products. Companies are going viral in replenishing their key asset, human capital. Basically, employee training improves their performance at workplace and personal level. Researchers reveal that training increases performance up to 2.5% (Chen, 2010). Consequently, highly skilled employees link their experiences to human investment plan via training that enables them to reap maximum knowledge and skills applicable in the IT sector. Although technical training leads to employee performance, embracing focused curricular approach would yield maximum results in the output level. Human capital investments fuel future growth in the global economy.

The global economy is defined by the need to nurture the human capital for competitive advantages. This is specifically applicable to information technology systems where productivity is highly dependent on employee skills translating into huge gross profits. The knowledge based theory of firms substantiates this need by highlighting major characteristics of training such as improvement in service delivery, product development and design, expertise competence, and improved human relations among st others.  Consequently, IT industry has reported a positive growth of 6.5% annually due to improvement in human capital investments that translate into significant importance of theory and practice through training.

1.1 PROBLEM STATEMENT

The changing trends in the global economy demands that firms establish knowledge based technology framework with high mechanical effects. Such technologies will enhance integrating tasks with regards to labor, department segmentation, promoting self reliable services, and tapping….Continue Reading….

 

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