CMN2148: Where do we go from here?

CMN2148: Where do we go from here?

Here are some questions you can use to break down/respond to the case posted on virtual campus.

  1. List at least two metaphors from our text that help to describe the situation in the case. Describe how.
  2. What does the case suggest about the responsibility of managers/leaders in the organization both in how the problem has come about and how it is to be remedied. Particularly, how can leaders/managers set the proper communications tone here?
  3. What are the key communication issues?
  4. How would you describe the lines (channels) of communication?
  5. How would you describe the information sharing here?
  6. How do we see power playing out?
  7. Are the roles clear? Should they be changed?
  8. What about symbols? Symbolic behaviour?
  9. What does the case say about the human person/personal dignity? What is a person’s role? How do leaders view employees? Can employees grow/solve problems? What is the learning culture?
  10. What would be the first concrete, doable changes you would make?
  11. Refering back to the metaphors used above, are there any structural changes that should/could be made?
  12. Describe the culture of this workplace.
  13. What steps in conflict resolution would you apply to this case?
  14. Any suggestions for motivating the employees?
  15. Is there a problem of groupthink here?

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