HR485-4: Leading a Change Initiative
HR485-4: Analyze the strategies for leading organizational change.
Human resource managers are key resources during organizational change. In this Assignment, you will assume the role of a human resource manager that is developing a plan for a change initiative within the organization.
You are the human resource manager for a 300-employee insurance company. You have been assigned to lead a change initiative on improving processes involved with the company’s call center.
Write a 2–3-page paper answering the following questions. Where appropriate, support your assertions from your readings and/or your own experiences.
Questions:
- What four actions would you take to ensure the call center change initiative is successful?
- What two steps would you take to ensure the employees have a smooth transition through the change?
- What specific human resource practices are integral to change management?
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HR485-4: Leading a Change Initiative