INT102 Interpersonal Communication Skills

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INT102 Interpersonal Communication Skills

Assessment 3 Roleplay Scenarios

Roleplay Scenario One (1)

Career advisor: Your role is to support students completing their studies. This role requires you to provide information, advice and guidance to help service users make realistic choices about their education, training and work.

Student: You are in your second year of studies and are unsure if you want to continue with your course. You think that you might better suit a different career option as you are finding the course boring and uninspiring. You are unsure of what you would like to study as an alternative to this course.

Roleplay Scenario Two (2)

Colleague: You have worked with Ashleigh for five (5) years and see him/her at least once a day. You consider them to be a very good worker and a great colleague to have in your office.

Ashleigh: You have been offered a job interstate. You are unsure if you should take the job or not. Your manager has been bullying you at work and you are unhappy in the workplace, but all your friends and family are here, and you do not want to leave them.

Roleplay Scenario Three (3)

Manager: You are the manager of a team of ten (10) people. Their job roles are to facilitate on-line learning for groups of seniors at a Community Education centre. This is done in teams of two, with the same pairs working together for a complete ten (10) weeks over the course of the term.

Casey: You have been paired up with Anna for the last five (5) weeks. You feel that Anna is not giving you the chance to help the participants of the course. You don’t think that you can work with Anna anymore, but you do not want to give up the role.

For this assessment, students were required to write a 1,000-word essay building on the themes of the course.

  • Notice that it requires both the reflection (reflect, relate and retell) as well as the poor traditional requirements of an essay (Writing and organisation, Supporting claims with scholarly sources).
  • Reflective essays are academic essays; what makes an essay “good” will work for a reflective essay.
  • What is different about a reflective essay is that the essay is about you and your thinking.
  • However, you will need evidence from your course and literature to back up your reflections.

Consider three or four key points such as:

  1. Privacy/confidentiality disclosure
  2. Body language
  3. Use of voice
  4. Paraphrasing
  5. Clarifying questions
  6. Summarising
  7. Reflection of feeling
  8. Empathetic understanding
  9. Strengths

Areas for improvement

You should structure a reflective essay as an essay, that is written to persuade your reader of your key reflections (or argument). The format of a reflective essay is academic and in APA formatting

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