Interview Question – Hypothetical Scenario
General Interview Questions (strength-based)
- What qualities do you expect in a supervisor/manager?
- Would you consider yourself more of a team player of an individual contributor?
- What do you think are important factors to maintain a positive working relationship with colleagues?
- What challenges do you expect to face in the hospitality industry?
- How do you unplug at the end of each day to manage workload and avoid burnout?
- Have you learned any new skills in the past few months due to the effects of the pandemic?
Behavioural Interview Questions (competency-based)
- Tell us about a time you completed work that made you feel proud.
- Describe a time you demonstrated excellent teamwork.
- Give an example of a situation where you took on the leadership role.
- Tell us about a time you had a conflict at work.
- Can you tell us about a time you took initiative on a project or a task at work?
- Tell us about a time when you made a mistake at work. What did you learn?
- Tell us about a time when you received critical feedback from your supervisor. How did you respond to it?
Situational Interview Questions (hypothetical)
- What would you do if you are asked to complete a task that you don’t know how to do?
- Describe how you would handle multiple projects or tasks with strict deadlines.
- When you are experiencing a stressful work situation, what steps would you take to deal with it?
- How will you build rapport with a guest when you both wear masks and socially distance?
- Give us an example of how you would help someone who is struggling to follow public health protocols?