OM006 Quality Process improvement

OM006 Quality Process improvement

Identify and describe three to five opportunities for process improvement and cost reduction in the Piney Woods Emergency Department.
Quantify the size of the three to five opportunities and describe the impact they have on the emergency department and on quality.

Recommend three to five measurable stretch goals, one for each of the opportunities you identified at Piney Woods. The goals should be designed to improve process and quality, and to reduce risk, waste, and cost.
Create a table or chart to be included within your presentation that captures the following information:
The three to five stretch goals. Use the presenter notes area to explain and cite relevant research that underpins your recommendations.
How the goals will improve processes and lower costs for the Piney Woods emergency department.
How progress and achievement of each stretch goal will be measured.

Analyze the continuum of care across the Piney Woods Hospital organization and provide recommendations to eliminate redundancy and decrease quality risk.
Identify three opportunities to improve the continuum of care, eliminate redundancy, and decrease quality risks. Provide a rationale for targeting these areas in the speaker’s notes.
Recommend methods for improvement of each opportunity you identified. Explain how each recommendation would achieve desired results in the speaker’s notes.

Using academic resources to support your thinking, address the following:
Define a culture of accountability and quality excellence.
Explain why a culture of accountability and quality excellence will improve the patient experience and the work environment at Piney Woods Hospital.
Recommend how Zach and the leadership team can foster a culture of accountability and quality excellence in the emergency department.
Describe the challenges of fostering a culture of accountability and quality excellence in the emergency department.

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