Blackberry Hill Farm Case Study
7201THS Operations Management-A Service Industry Approach
QUESTIONS
- Outline and explain macro and micro operations, as well as major and minor issues for Blackberry Hill Farm.
- Discuss how Blackberry Hill Farm’s product as well as service aspects should attempt to cope with demand fluctuations throughout the year?
- Describe how could Blackberry Hill Farm’s (a) preserving kitchen and (b) preserving kitchen’s viewing area effectively plan their capacity levels?
- Evaluate the strengths and weakness of the proposed new ventures (i.e., School room vs. Maize maze), and make suitable recommendations to Jim and Mandy for the implementation.
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Blackberry Hill Farm Case Study