Blackberry Hill Farm Case Study

Blackberry Hill Farm Case Study

7201THS Operations Management-A Service Industry Approach

QUESTIONS

  1. Outline and explain macro and micro operations, as well as major and minor issues for Blackberry Hill Farm.
  2. Discuss how Blackberry Hill Farm’s product as well as service aspects should attempt to cope with demand fluctuations throughout the year?
  3. Describe how could Blackberry Hill Farm’s (a) preserving kitchen and (b) preserving kitchen’s viewing area effectively plan their capacity levels?
  4. Evaluate the strengths and weakness of the proposed new ventures (i.e., School room vs. Maize maze), and make suitable recommendations to Jim and Mandy for the implementation.

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Blackberry Hill Farm Case Study

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