Case Study: Communication Skills
Instructions please answer the following questions. Use the course literature to answer the questions as needed. Be sure to provide the appropriate citations.
- It is important that if you are going to miss an assignment to let the professor know. Please review the late policy section and describe your understanding of the policy below.’
- Describe a situation in which communication skills were critical to you achieving a successful outcome. What techniques or approach did you take, and why? Please be specific.
- How does language shape our experiences?
- List and explain the use of six strategies for improving verbal communication.
- Watch the following video with no volume. Describe what you see without volume. You may need to watch it several times. Be specific and complete.
- Now watch it with volume – how does your assessment of what you hear compare with your no volume assessment? What did you learn.