Customer Service Job Description
Research the customer service representative job description using the O*Net Database and create a PowerPoint presentation of at least 4 slides (with 200-250 words of speaker notes per slide) plus title and reference slide that addresses the following:
- Describe 5 qualifications that should be found in a customer service representative job description.
- What level of education should be necessary for a customer service representative and why?
- What kinds of job experience should the customer service representative have and why?
- What skills should the customer service representative demonstrate to be successful in the position?
Link to O*Net: https://www.onetonline.org