Knowledge Management System Discussion
Develop a briefing report
You are required to complete a briefing report for the CEO of the college that provides information on the potential options for the company’s business systems.
Begin by reviewing the following documents:
- Strategic and Operational Plan
- Organizational Chart
- Legislation and Regulations Register
- Needs Analysis
Then write a briefing report that includes the following:
- A detailed analysis of current organizational goals, operating systems and the industry/market environment within which the organization is operating.
- An outline of the current organization culture and current systems of the business. Review the organizational structure and identify the key stakeholders who may be impacted by a systems innovation and the key stakeholders who could play a role in conceptualizing and supporting systems innovations
- An outline of the current target market of the college and compare with typical markets of RTOs in Melbourne (discuss additional markets that King Edward is not engaged with).
- A competitor analysis on at least three of King Edward College’s direct competitors in the Melbourne area who are also offering e-learning and online course options. Compare and contrast the business processes and methods of delivering their students a learning experience.
- A needs analysis that identifies and gives an outline of the current needs of the learners in relation to the business’s learning management systems.
- A review of the needs analysis and identify and outline the needs of the key administration and training staff in relation to innovating the business’s learning management systems.
- Relevant legislation at state and federal level that learning management systems within the business, especially, regarding freedom of information codes of conduct, and the national standards in regard to privacy, freedom of information and knowledge management.
- Compare and contrast King Edwards’ current business operations against the findings of the competitors, identify and summaries the gaps the college currently has in competing in the current market in relation to their student offerings and experience.
- Outline the resources required to support system changes within the organisation.
- Identify the internal and external information sources used in this report.
- Suggest at least two new and innovative ideas that will ensure that work practices and processes are continuously improved
Use the Briefing Report Template to guide your work.
When completed, submit your report to the CEO (your assessor).