MAN3046: Team Conflict Resolution
Conflict Resolution
Watch the two videos related to conflict resolution and respond to the following questions. Break your initial post into at least two to three paragraphs. If you do use outside research to support your response, be sure to cite it (and included as a reference at the bottom). Cite the videos provided in the lecture for this discussion as long as you are applying the material in them to craft your response (and include them as references also). You may also cite outside research. Either way provide at least two citations in your initial post.
Fully answer the questions (200-250 word count minimum for the initial post).
- Are you someone who typically would rather avoid conflict or address it ‘head on’?
- Given that most teams will have a mixture of the two types, which suggestion for inter-team conflict resolution do you think is the best and why?
- How does a team supervisor select a strategy?
- Provide an example of successful conflict resolution tactic you witnessed by being part of a team?
Videos from lecture to b used
- https://youtu.be/KY5TWVz5ZDU
- https://youtu.be/NJH0XV9jGIE
- https://www.ted.com/talks/dan_ariely_what_makes_us_feel_good_about_our_work?utm_campaign=tedspread&utm_medium=referral&utm_source=tedcomshare
lecture overview
- Welcome to Module 5. This week, we explore the topics of team conflict and team satisfaction. While two different concepts, they are inter-related. Team conflict is a common occurrence and the effective team leader is able to identify symptoms of conflict and provide remedies to ensure the team is functioning as a high performance team. This also relates to team satisfaction and providing team members with the ability to voice frustrations and overcome obstacles.
- The Dan Ariely Ted Talk specifically addresses how the concepts of meaning, recognition and ownership help team members derive satisfaction from their work.