Operation Management – Maduro Cleaning
Maduro Cleaning is a small organization that provides cleaning services to both residential and commercial clients. As a small organization, the owner assigns crews of two, three, or four employees to jobs each morning but the owner does not have a good method of determining a reasonable amount of time that each cleaning should take. The owner decided to keep data on job times and crew sizes in the hopes of developing a productivity measure.
Address the following requirements:
- Calculate which of the crew sizes has the best productivity per worker and explain your method.
- Evaluate your outcome and the possible reasons that would explain those results.
- Project what the productivity might be for a crew size of five and explain your reasoning.