Assessment Task 2: WHS Management System Project
Task Summary
This assessment task requires the student, in the role of Operations Manager of Grow Management Consultants, to review existing health and safety processes within the company and to establish and implement a new health and safety policy and procedure, including consulting with staff.
Following this they are required to provide an induction and training program for staff about the updated health and safety policy and procedure.
As the induction and training session will also be an opportunity for staff to provide feedback on WHS issues, the student will be also required to respond to this feedback and develop a working from home checklist.
This assessment is to be completed in the simulated work environment in the RTO.
Assessment Task 2 Instructions as provided to students
Carefully read the following:
Grow Management Consultants is a management consultancy business.
Staff employed in the business include the CEO, Operations Manager, two Senior Management Consultants and an Administration Officer. There are also three management consultant contractors who work from the office at least 2 days a week each, as well as from home. All of the management consultants travel extensively across Australia, visiting clients.
Grow Management Consultants has an existing Health and Safety Policy and Procedure but as the organisation has expanded, the CEO believes that it is time to update the policy and procedure and to establish additional procedures including health and safety procedures to be followed when working from home as this is a common practice of the management consultants.
The CEO has indicated that he does not want to incur any additional costs in implementing the WHS management system and wants to incorporate WHS responsibilities into existing staff roles. These also need to be clearly defined in the health and safety policy and procedure.
The CEO has identified that the areas of the policy and procedure that need updating are as follows:
- Include definitions of duty holders (PCBU, Responsible Officer and All Staff) under WHS legislation
- Types of hazard inspections need to be broadened to include pre-operation and regular inspections, as well as working from home inspections (see below).
- WHS Communication and Consultation Arrangements: the current Health and Safety Policy refers to the need to consult with workers, but the WHS procedure does not say how it will occur. Suitable communication and consultation arrangements need to be identified for Grow Management Consultants and procedures developed. These arrangements also need to be in accordance with legislative requirements.
- While the current policy and procedures refer to hazard identification and risk control generally, it has been identified that there are no specific procedures with regard to working from home health and safety requirements. As working from home is a common practice for the management consultants, this needs to be addressed. A procedure (Checklist) needs to be developed.
- The policy and procedures do not address the requirement of ensuring that where there are changes to a work procedure or system, that a hazard identification is conducted. The inspection should identify any new hazards that may be created, and ways to control these.
As the Operations Manager you are responsible for researching, developing and implementing the above changes. You will also need to ensure that any new procedures added include which staff member is responsible.
Complete the following activities:
1. Revise the WHS Policy and Procedure.
Review the existing Grow Management Consultants WHS Policy and Procedures (Appendix – 1), as well as the scenario information regarding updates required to these.
Then conduct research using the link http://www.safeworkaustralia.gov.au/sites/SWA, or any other sources of information of your choice, to identify:
- Duty holders under WHS legislation.
- Best practice hazard identification and risk control.
- Best practice WHS communication and consultation practices.
- Health and safety requirements for working from home.
Following your review and research, update the WHS Policy and Procedures document. The updated document should clearly address all of the areas above. Highlight all changes you have made (Highlighted in bolded blue). Save it as BSBWHS501_AT2_ WHS policy and procedures Ver1.1_YOUR NAME.
2. Send an email to the management team (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should briefly outline key changes to the policy and procedure based on your research. The email text should also confirm that the changes will not incur costs, and roles and responsibilities can be incorporated into existing job roles. It should also seek feedback on all aspects of the changes you have made to the policy and procedures. Attach your above updated Health and Safety Policy and Procedures ver 1.1 to the email.
3. Develop a PowerPoint presentation for a WHS induction and training program.
Assume that you have been asked to provide an induction and training program for all staff to confirm WHS legislation requirements and provide information and training on the new health and safety policy and procedures.
Your presentation must address:
- An overview of WHS legislation that applies to Grow Management Consultants and the purpose of such legislation. Note that this should be the WHS legislation that applies to the state/territory in which you are studying including:
- Purpose and definitions of WHS Act, Regulations, Codes of Practice
- Meaning of duty of care
- Obligations of workers at work
- Obligation of a business to consult and communicate with workers
- Persons within the organisation who are responsible for WHS and each of their responsibilities (as identified from the Health and Safety Policy and Procedure).
- A review of the key changes made to the existing Health and Safety Policy and Procedure
- An outline of the revised Grow Management Consultant’s Work Health and Safety Policy and associated procedures. Save this file as WHS Presentation as BSBWHS501_AT2_PP Presentation YOUR NAME.
4. Send an email to the CEO (Your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachment, seek their feedback and ask for the place, date and time of your presentation. Attach your above WHS presentation to the email.
5. Conduct induction and training program,
Present your induction and training program for staff.
Your assessor will organise at least two other students to attend in the role of staff.
During the presentation you will be required to demonstrate effective interpersonal and communication skills including:
- Speaking clearly and concisely
- Using effective non-verbal communication skills to encourage audience interest
- Responding to questions
- Asking questions to seek feedback
- Use of active listening techniques to confirm and clarify understanding
At the end of the presentation, you should provide the opportunity for questions.
Your assessor, in the role of CEO, and the other students roleplaying staff will ask you at least two questions about the presentation, as well as provide feedback on an area of WHS that they would like you to action.
6. Develop a working from home health and safety checklist.
Based on the outcomes of the meeting above, assume that you are required to develop a working from home health and safety checklist.
Conduct research on the Safework Australia web site or other WHS/OHS regulator web site to identify a suitable checklist that can be used for carrying out a working from home inspection. Customise the checklist to the organisation’s needs. Save it as BSBWHS501_AT2_Working from home checklist_YOUR NAME.
7. Update your WHS Policy and Procedures.
Modify the WHS Policy and Procedures to reflect feedback that you received from the management team. Add the working from home health and safety checklist to the Policy and Procedures, too.
Highlight all changes you have made (Highlighted in bolded green). Save it as
BSBWHS501_AT2_ WHS policy and procedures document Ver 1.2_YOUR NAME.
8. Take a screen shot of your folder and files. Save this as BSBWHS501_AT2_Record Keeping Screenshot_YOUR NAME.jpg
Ensure that you have an overall folder for your work, as well as sub folders if necessary. All of the documents that you have submitted for this assessment task should be correctly named and filed.
Your filing system should reflect how you would set up a WHS record keeping system in a real working situation.
Folders must be logical and well-organised, and you will be assessed on this. The screen shot should show all the folders and documents.