Communication in Organization
Effective communication results to proper understanding between the sender and the receiver of the information. People’s actions and words need to have a proper relationship so as to enhance communication effectiveness (Gallois and Giles, 2015, p. 90). I observed a communication event between a teacher and a student in the lecture hall. The student was trying to consult the lecturer about a particular question that he required assistance. The lecturer seemed to attentively listen to the student’s words and was seen asking some questions to clearly understand the student’s query. After proper consultations and understanding between the two parties, the lecturer assisted the student promptly. Eventually, the student was very happy and appreciated his educator for assistance. This result was a consequence of applying a series of communication theories which will be analyzed in the essay. ORDER YOUR PAPER NOW
In this essay, I will give a detailed definition and examination of the communication theories that I have researched and applied such as body language, verbal and non-verbal communication, and noise (both physical and psychological) to show how they have been applied in the above communication event.
To start with, communication is the process of passing information from the sender to the receiver through a defined channel. Verbal communication involves passing information using word of mouth while non-verbal communication uses no word of mouth to pass the message from one person to another (Hargie, 2016, p. 100). From this conversation, communication was effective since the educator responded to the student’s query with attention. The theory of verbal communication is evident here since the two parties use words to verbally communicate with one another. When the student asks the lecturer a question, he verbally responds to the query and this completes the process of communication (Wharton, 2009, p. 44). Further, the theory of non-verbal communication is evidenced in the conversation. The student uses signs to practically explain his question to the lecturer, who nods his head to show understanding of the raised problem. In this way, communication is made complete without using a single word (Swaab et al., 2012, p. 30). The theory of verbal and non-verbal communication is applied in this conversation until the problem gets solved. The teacher engages the students constantly both verbally and non-verbally, and this is why a solution is reached upon by the two parties.
Second, body language is another theory of communication manifest in this conversation. This theory has been made effective through the application of non-verbal cues by both the student and the lecturer as they try to practically show each other the concept….Continue Reading