MGT603: Systems Thinking Assessment
Executive summary
In this report, a brief overview of a hypothetical problem is provided. The report covers the complexities in the operations of management and identifies the key themes, unintended and intended consequences and proposing a holistic solution to the problem with the help of the System Thinking lens. The main purpose of the report is to identify and analyze the System Archetypes which might impede the performance of the emergency department of a public hospital.
Introduction/Background
This report is based on the scenario in which there is a need to consider yourself as a team member of a team which is responsible to manage the operations of an emergency department of a public hospital. The emergency department of the public hospital ha received feedback from the patients in which they suggested that the patient’s waiting time should be reduced or improved. The functioning of the whole department can be viewed from the value map of the hospital which provides the material and information of flow of the hospital. System Archetypes are common ways of analyzing an organization. Such archetypes help in providing a view at the behavior that occurs and links these systems to the underlying organizational structure. An organization can deploy such archetypes prospectively or diagnostically. The present behavior for discovering the reason behind the functioning of the organization can be examined diagnostically. The archetypes also help the hospital managers to recognize the patterns of behaviors which are currently there in their organization.
Identification and analysis of the System Archetypes which might impede performance:
Since there are basically ten types of System Archetypes which are generally considered to form the set of tools and which shows patterns of behavior in the system. So for identifying and analyzing the System Archetypes that can help in impeding performance can be selected from the following: