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Risk-management Tools & Decision-Making Worksheet

Part A: Risk Management Tools

Based on your learning this week, complete the table below by identifying 3 to 5 risk management tools used to make management decisions. Be sure to describe each tool and how it’s use can help with decision making.

Part B: Risk Management Decisions

Review the following scenarios.

Scenario 1

A patient arrives at the emergency department and is admitted for increased pain with the source unknown. The on-call physician asks the intake staff, “What is the source of payment for the patient?” in order to assist with his decision to see the patient or not. The physician then declines to see the patient based on the insurance status.

Scenario 2

A patient is admitted to the medical floor in a health care facility. She is confused and won’t stay in her bed. The patient is placed in a room at the end of the hall away from the nurses station and she is not easily seen by staff. The patient continues to get out of bed without using her call light and eventually falls, resulting in an injury.

Write a 75- to 175-word response to each of the following questions based on the scenarios presented. Be clear and concise, use complete sentences, and use your own words. Follow standard grammar rules and provide examples where appropriate to support your answers.

• What is the risk management issue presented in each scenario?
• What do you propose to resolve the issues? Explain your answer.
• What challenges do you foresee with the proposed solutions?

Cite your sources below if applicable. For additional information on how to properly cite your sources, log on to the Reference and Citation Generator in the Center for Writing Excellence.

PART2

Discussion

Write a 175- to 265-word response to the following:

• Identify two challenges in making risk management decisions.
• How can health care leaders overcome risks?
• What steps would you take to overcome the two challenges you identified?
• Explain your answers.

Include an external resource to support your initial response to the discussion. Follow APA formatting to cite your source at the end of your post.

Respond to classmates

R1

Two challenges in making risk management decisions is the lack of accountability for the decisions that were made and the lack of proper risk assessment. Healthcare leaders can overcome these two challenges by building a culture of accountability in the organization. Nobody is perfect we all make mistakes/bad decisions but I believe it’s how you react to those bad decisions that were made do your run from it and blame others or do you yourself accountable as the a leader and put extra precautions in place so that next time the same mistake/bad decision is made. Using the proper risk management tools to gage what course of action that best fits the facility and our patients is key to our success as an organization. This is a very key aspect and the proper tools and education needs to available. I would build a culture of accountability within the organization and have training modules for the organization to complete. I would also have trainings where our risk management team would have quarterly meetings discussing the new tools and the new education we have concerning risk management.

Reference:

Risk Management Issues, challenges and tips: https://www.healthnetsecurity.com/2014/05/28/risk-management-issues-challenges-and-tips

R2

Two challenges in making risk management decisions are the lack of transparency and risk assessment process. Health care leaders need to be transparent with their staff in order for the staff to be comfortable with any changes, there also needs to be a strong process in place in order for risk management to be successful.

In order to over come these two challenges the organization needs to have open communication and inclusion of their staff in order to make new processes a success. If the organization is keeping their staff in the dark then staff will become resistant in helping to find and incorporate changes. The organization also needs to have a risk assessment process in place in order to be able to identify areas that need to be worked on. They need to have the right team for the job and the team needs the right tools in order to do that job. According to Zorz (2014) “A meaningful process enables the identification of risks based on the goals of the organization and describes those risks in business terms either qualitatively or qualitatively through a common risk taxonomy.”

Zorz, M. (2014). Risk Management Issues, Challenges and Tips. Retrieved from https://www.helpnetsecurity.com/2014/05/28/risk-management-issues-challenges-and-tips