Scenario Analysis – Service Organization
Imagine that you are the vice president of operations at a production or service organization. You have noticed that your organization’s current operations strategy is not supporting the challenges the organization is presently facing. In order to maintain a competitive edge, you must address these challenges with your chief executive officer immediately.
Note: You will assume this role of vice president of operations at a production or service organization
Select an existing production organization. Analyze the organization’s current vision, mission, business strategy, operation strategy, supply chain, total quality management, just-in-time philosophy, forecasting method, statistical technique, facility location, work design, project life cycle, and project management.
Write a 3 page paper in which you:
- Evaluate key elements of the selected production or service organization’s operational efficiency with its operational strategy. Determine three tasks that do not align with the operational strategy. Determine the weaknesses that are evident in each task.
- Formulate a new operations strategy for the selected organization based on the four competitive priorities (cost, quality, time, and flexibility).
- Analyze both the structure of the competitive priorities and infrastructure of the production process. Develop three new enablers that are aligned with the long-term plan of the selected organization. Evaluate three pros and three cons of the new enablers.
- Use three sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source slide at least one time within your assignment.